Location: Highlands
Salary: £25,000 - £32,000 per annum (depending on experience)
Job Type: Permanent | Full time

The Opportunity

Our client, a luxury hospitality business in the Highlands, is seeking an experienced Receptionist to join their team. This is not a traditional front desk role and would suit someone with previous hotel reception, reservations or hospitality administration experience who is confident managing guest bookings, enquiries and administrative processes within a fast paced environment.

Key Responsibilities

• Act as the first point of contact for guest enquiries via telephone, email and online platforms
• Manage accommodation bookings and reservations, ensuring all information is recorded accurately
• Provide a warm, professional and personalised service to guests at every stage of their journey
• Build strong relationships with guests, travel agents and external booking partners
• Assist with guest requests, special ar...