Reports to :

Office Manager & Internal Sales Support Manager

Job Purpose:

• Answering, forwarding, screening phone calls and taking messages
• Filing
• Excellent written and verbal communication skills.

Key Responsibilities and Accountabilities:

• Experience of Pastel Evolution will be an advantage
• Must have Matric
• Must have a pleasant and cheerful nature
• Must have a good speaking voice
• Must have good communication skills, be fluent in English
• Must look professional
• Consistent, professional dress, and manner
• Logging and managing maintenance service calls.
• Updating maintenance call records in the technical system.
• Filing documentation for completed maintenance calls.
• Processing Inter-Branch Transfers (IBTs) and following up on outstanding items.
• Placing and tracking consignment stock orders.