Functional Roles and Responsibilities

• Efficient and courteous handling of telephone calls, provide necessary information/guidance to the caller and transfer the calls to the relevant personnel in the office.
• Control the distribution of access cards for the visitors and maintain a register to log in the details.
• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
• Ensure that all equipment/furniture are always in proper working condition and impeccably maintained.
• Coordinate and manage room bookings (Business centre and L&D) in an efficient and prompt manner.

Education/Certification and Continued Education

• High School Certificate.

Knowledge and Skills

• Course in telephone handling skills an advantage.
• Exposure to multicultural environment.