Freedom Leisure is a leading charitable leisure trust dedicated to improving lives through leisure.

About the Role

Reception & Café Assistant – front‑of‑house team; first point of contact, welcoming customers and delivering excellent café service.

Key Responsibilities

Customer Service & Reception

• Welcome all visitors with a smile in a friendly and professional manner.
• Handle enquiries, bookings and memberships face‑to‑face, online and by phone.
• Accurately operate booking, till and membership systems.
• Provide up‑to‑date information on centre facilities, classes and promotions.
• Maintain a tidy, inviting reception area and ensure high standards of presentation.

Café & Retail Service

• Prepare and serve hot and cold drinks, including barista‑style coffee.
• Offer a range of light snacks and pre‑packaged food items.
• Always ensu...