Perk is seeking a Real-Time Specialist (RTS) in Barcelona to drive operational excellence by monitoring multi-channel support performance. The RTS will manage staffing adjustments and share insights to enhance service delivery.
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación.
This role requires a detail-oriented candidate with contact center experience and proficiency in tools like Excel and Zendesk. xhfqzwm You will work in a hybrid environment, collaborating with teams to maintain high service standards and implement best practices.
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