What You'll Be Doing

• Provide expert roadside assistance, diagnosing faults and offering the best solution for our Members.
• Operate the Rapid Recovery Vehicle to safely tow vehicles that can’t be mobilised at the roadside.
• Conduct accurate pre‑ and post‑tow inspections and ensure vehicles are secured to best‑practice safety standards.
• Deliver exceptional customer service, keeping Members informed and reassured throughout their experience.
• Promote AA products and services where appropriate, ensuring Members receive the full benefit of their AA Membership.
• Use AA systems, tablets and technology to complete job information, payments, and documentation.

This is a Wellington‑based role where you’ll be out and about, using your technical know‑how to make a real difference for our Members.

About You

• An approved Automotive Trade qualification and solid experience diagnosing and repairing vehicle ...