Description

Responsible for verifying insurance benefits, obtaining precertification or predetermination if required along with making sure a valid referral is on file if needed for both radiation & medical oncology as well as provide financial counseling to patients prior to their scheduled appointments.


+ Contacts the insurance company for eligibility & benefits, obtaining precertification or predetermination if required along with making sure a valid referral is on file if needed. Answer incoming department calls and assist patients with their benefit inquiries & quotes.

+ Communicates with Physician’s MA to obtain clinical information as needed for precertification and/or predeterminations.

+ Documents benefits in insurance maintenance screen of medical billing system.

+ Contacts Patient to notify them of their portion for upcoming appointment.

+ Documents any communication made to patient in chart notes of medical billing syst...