On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Quality team Lead responsible for leading and managing the quality assurance team to ensure products/services meet company standards. Monitor performance, implement quality improvement initiatives, and drive compliance with processes and policies

Position: Quality Team Lead

Salary: 45K to 50K

Work set up: On-site

Work shift: Shifting

Qualifications

• Experience in BPO transactional quality is required
• Experience in handling/supporting any BPO Sales account is required
• At least 2 years of relevant experience
• Excellent written and verbal communication
• Strong interpersonal and influencing abilities
• Good process management skills · Able to think strategically, and develop business plans
• Able to work in terms of business opportunities, growth, and revenue
• Excellent skills in Ex...