A great opportunity has arisen for a Quality & Warranty Manager to join a leading power supply company. Key Responsibilities: Develop, implement, and maintain QMS (e.g. CAQ, APQP, PDM) Ensure compliance with ISO9001 and industry standards Lead internal/external audits, inspections, and corrective actions Analyse quality data to identify trends, root causes, and improvements Work cross-functionally with production, engineering, and suppliers Act as main customer contact for technical queries and warranty claims Manage full lifecycle of complaints from intake to closure Assess warranty claims in line with policy Coordinate investigations and draft technical responses Ensure corrective actions are implemented and effective Maintain accurate reporting (cost of quality, complaint metrics, etc.) Attend customer/site meetings as required Drive CI initiatives across quality and aftersales Use customer feedback and performance data to improve processes Lead cross-functional projects to reduce d...