The Manage, Quality is responsible for managing Transaction Monitoring for clients with multiple programs or lines of businesses which can be across multiple sites/geos. This position supervises all Quality staff members who support their assigned portfolio. He/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.

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  Bachelor's Degree in related field from a four-year college or university is preferre
• dAt least 6-12 months experience as a Quality Lead
• .Demonstrated ability to comprehend, analyze, and interpret
• .Solid understanding of the organization's business operations and industry
• .Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
• .Excellent attention to detail
• .Demonstrated ability to take initiative and ownership with fo...