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Quality, Knowledge and Training Manager_Hybrid_BGC_190K
weSource Management Consultancy Firm
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taguig, Philippines
Location
taguig
Posted
May 28, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Overview
We are urgently hiring for a Knowledge, Quality and Training Manager
Location: Taguig, Hybrid
Salary is up to 192K
Responsibilities
- Establish and manage the teams Service Knowledge Management System and Process
- Coordinate the knowledge management culture and capabilities building process across the teams.
- Define and assign knowledge team roles and hold the knowledge team accountable and empower commitment.
- Deploy training, communications, and awareness programs related to service management processes.
- Manage and align internal training on headline activities that impact knowledge management across teams.
- Monitor and review the activities of the teams that participate in the knowledge management practice.
- Conduct regular and ad hoc practice analysis, and initiating improvements to the practice, procedures, used methods, and tools.
- Ensure all knowledge items are made ...