Follows the commitment of Garrett in the field of quality and represents in the organization the interests of the clients regarding the quality of the products. Coordinates Customer Quality Engineers and Customer Quality Technician in order to achieve performance on quality targets. Lead and is responsible for the Customer quality and internal quality performance by interacting with other departments within Garrett.

Key Responsibilities :

Strategic Leadership & Quality System Adherance

1) It standardizes the way of working with clients on quality issues. 2) C1 Reports daily :external PPM, number of incidents CQI, number of customer concerns CQC , 8D reports staus, block stock status for TC. 3) Participate in client audits - auditing the closing of actions following client incidents caused by the process 4) Ensures the introduction and compliance in the organization of requirements compliant with ISO 9001 and IATF 16949 standards
5) Responsible and mentoring the...