Enhance quality standards at Equitable as a Quality and Controls Specialist in Individual Insurance. This hybrid role focuses on compliance, process improvement, and teamwork in Waterloo, ON.

As a Quality and Controls Specialist, you will ensure operational processes are accurate and delivered with excellence. This position requires you to implement quality control procedures, monitor transactional processes, and conduct audits to maintain compliance. Your ability to collaborate with teams will drive continuous improvement across the Individual Insurance operations.

Key Responsibilities:
• Develop and implement quality control procedures
• Ensure compliance with regulatory updates
• Monitor and evaluate transactional processing
• Conduct root cause analyses for quality issues
• Provide actionable feedback to team members

Requirements:
• Expertise in Individual Insurance processes
• Strong communication and...