Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience.

We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards.

This is an active, field-based leadership role - not a desk job.

What You'll Do

Lead & Develop a 5-Star Team

• Recruit, train, coach, and evaluate Cleaning Consultants
• Conduct Quality Control visits
• Improve team retention and performance
• Step in to assist with cleaning when needed

Drive Client Excellence

• Ensure every home meets Zen Home's 5-Star standard
• Exceed client expectations
• Resolve concerns in real time
• Increase client retention
• Encourage 5...