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Quality Control Officer(QCO)

🏢
ESAF
📍 India, India
📍
Location India
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
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Job Description

Description

Role Overview

The Quality Control Officer will be responsible for ensuring adherence to organizational processes, maintaining portfolio quality, supporting collections, and conducting field audits. The role requires extensive fieldwork and close coordination with branch and operations teams.

Key Responsibilities

  • Conduct field-level quality checks on microfinance operations
  • Monitor and evaluate loan processes, documentation, and compliance standards
  • Support and review collections and recovery activities
  • Identify process gaps, risks, and deviations; report findings to management
  • Conduct customer and center visits to verify data accuracy
  • Ensure adherence to company policies and regulatory guidelines
  • Coordinate with branch teams to improve operational quality
  • Travel extensively within assigned locations for field audits and reviews

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    📍 Location Details

    🌆
    City
    India
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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