QUALITY ASSURANCE MANAGER

Full-Time Permanent

Location – Kenora

POSITION SUMMARY

Anishinaabe Abinoojii Family Services (AAFS) is seeking a skilled and experienced Quality Assurance Manager to lead the Agency’s quality assurance, compliance monitoring, data integrity, and continuous quality improvement functions.

Reporting to the Director of Services, the Quality Assurance Manager oversees the Quality Assurance Team, including the Quality Assurance Workers and Statistician, ensuring quality assurance activities support effective service delivery outcomes and compliance with applicable legislation, Ministry directives, agency standards, and First Nation mandates. The successful candidate will work collaboratively with Program Managers and leadership teams to strengthen accountability, service quality, documentation standards, and culturally appropriate practices across agency programs.

MAJOR DUTIES AND RESPONSIBILITIES

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