**SUMMARY**

The Quality Assurance Manager (QAM) is focused on maintaining compliance with federal and state and provides leadership oversight to operations in meeting their goals and ensure safety and satisfaction for individuals supported.

**ESSENTIAL JOB FUNCTIONS**

_To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below._
_Maintains knowledge of operation’s regulatory, accreditation, and company requirements._

+ Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
+ Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
+ Completes documentation of operational review activities thoroughly and timely.
+ Prepares detailed ...