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Quality Assurance Manager (Alabang) | Onsite
TASQ Staffing Solutions
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muntinlupa, Philippines
Location
muntinlupa
Posted
June 11, 2026
Commute
Local Area
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Job Description
Quality Assurance Manager (Alabang) | Onsite
About the job Quality Assurance Manager (Alabang) | Onsite
Responsibilities:
- Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes andbuild robust controls around them.
- Process Control & Verification: Deploy and Monitor process verification methods (Transaction Monitoring). Establish control measures in the processes to achieve process stabilityand consistent delivery. Establish Quality measurement methods and ensure scores are improved.
- Client Management: Participate in engagement reviews with clients to provide quality specific performance reports. Analyze customer complaints, conduct root cause analysis take correctiveactions.
Requirements:
- Minimum of 6 years' experience/exposure in Quality with at least 8 years o...