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Quality Assurance Lead - Call Center Analytics
Ubiquity Global Services, Inc.
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cagayan de oro, Philippines
Location
cagayan de oro
Posted
May 27, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Ubiquity Global Services, Inc. seeks a Quality Supervisor in Cagayan de Oro to manage quality assurance systems and lead quality control teams. The role includes performing data analytics, call monitoring, and providing guidance to enhance customer experience. Candidates should have a Bachelor's degree and at least 2 years in Quality, with leadership skills and knowledge of QA frameworks. Join a dynamic team focused on exceptional service and continuous improvement.
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