Quality Assurance and Compliance Specialist

Department: 927 Clarke Ave. West (Battle Centre), Thornhill, ON L4J 8G6

Employment Type: Full Time

Location: Battle Centre/Day Services/Programs

Compensation: $64,000 / year

Description

The Quality Assurance and Compliance Specialist supports the organization’s commitment to quality, compliance, and service excellence by coordinating internal audits, monitoring adherence to legislative and accreditation standards, and supporting continuous quality improvement initiatives. This role works closely with the operations team to promote consistency in documentation, audit practices, and service delivery standards across programs. Through audits, reviews, and ongoing monitoring, the Lead identifies risks, tracks corrective actions, and provides guidance to support compliance with Ministry requirements, accreditation standards, and organi...