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QA Team Lead: Lead Quality & Continuous Improvement
Teleperformance
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cape town, South-Africa
Location
cape town
Posted
June 04, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Teleperformance is seeking a Quality Assurance Team Leader based in Cape Town, South Africa. The successful candidate will lead a team of Quality Analysts, ensuring quality management standards and continuous improvement within the retail environment.
Key responsibilities include managing the QA team, presenting quality performance metrics to stakeholders, and fostering a culture of quality. Ideal candidates will have 2-3 years in a relevant position and experience in performance reporting and data analysis.
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