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QA Supervisor: Data-Driven Insights & Quality Improvement
TP
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kuala lumpur, Malaysia
Location
kuala lumpur
Posted
May 30, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
TP is seeking a Quality Assurance Supervisor in Kuala Lumpur, Malaysia. This role involves enhancing service quality in a contact center by analyzing customer interactions, generating reports, and driving continuous improvement initiatives. Candidates must possess at least 1 year of experience in a similar role within the BPO industry, strong analytical and communication skills, and a detail-oriented mindset. The position offers an opportunity to lead quality reporting and improve operational processes.
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