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An exciting career opportunity exists within the Quality and Knowledge Management Department for a QA Motor: Claims Evaluator, based in Centurion.

WHAT WILL YOU DO?

The QA Motor Claims Evaluator is responsible for conducting quality assurance evaluations across Motor claims to support operational excellence, reduce claims leakage, and ensure alignment with Santam’s quality, governance, and service standards. This role also provides independent assurance, identifies risks, and delivers insights that strengthen indemnification processes, supplier performance, and service delivery.

Key Responsibilities

Perform quality evaluations (Operational Claims Evaluations (OCE), Technical Quality Evaluations (TQE), Work in Progress Reviews (WIP), Closed File Reviews (CFR)). Validate technical decisions, repair authorisations, costings, a...