Property Insurance Account - CSR | Everise Araneta

Urgent ₱19-24.2K (Monthly) On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Walk-in Application:

• 4F Cyberpark Tower 1, Araneta, Quezon City
• Monday to Friday | 11:00 AM – 6:00 PM

Main Duties and Responsibilities

• Professionally handles high volume inbound calls to quickly identify and resolve customer issues
• Presents new products and services
• Enhance customer experience and satisfaction
• Demonstrate ability to gauge customer response
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs, and educate customer
• Resolve customer issues via one-call resolution guidelines and/or escalated process
• Meet or exceed company and client performance metrics
• Continuously evaluate and identify opportunities to drive process improvement...