Description We are looking for a welcoming and dependable front desk team member to support a non-profit housing community in Grand Rapids, Michigan. This Contract to permanent position plays an important role in creating a respectful, secure, and supportive environment for residents and visitors while serving as a central point of contact for daily front desk operations. The ideal candidate is comfortable balancing hospitality, resident support, and building oversight in a community-focused setting. This opportunity is well suited for someone who communicates with empathy, stays organized, and remains calm in dynamic situations.

Responsibilities:
• Welcome residents, guests, and service providers at the front desk while offering clear directions, assistance, and courteous support.
• Manage incoming phone calls through a multi-line system, respond to routine questions, and route inquiries to the appropriate team members.
• Support residents with everyday needs such as...