Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do
As a PROJECT - Software Engineer III on the AI & Engineering team, you will be responsible for:

+ Be responsible for the intake, logging, and initial triage of support tickets

+ Serve as the first point of contact for user issues and service requests

+ Manage ticket ingestion, categorize and prioritize requests

+ Route issues to the appropriate support teams and track resolution status

+ Help mentor more junior practitioners

A successful candidate would possess these skills:

+ Ability to work indepe...