The Client Commerce Platform is the client's first software-as-a-service business unit, offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more. These enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.

Our newly launched Commerce Platform Merchant Experience pod focuses on ensuring merchants have a seamless experience when transitioning from their current tech stack to our Client Commerce Platform products and on providing ongoing specialized support for merchants' tech needs. Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one. The team supports our merchants after they sign up, through their first weeks live, and d...