About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why This Role Matters

At Lucidya, closing a deal is the beginning of the work - not the end of it. Enterprise clients come with complex requirements, multiple stakeholders, and zero tolerance for delivery that doesn't match what was promised.

This role sits at the centre of that delivery. You will be the operational backbone that keeps projects ...