Join our growing Customer Excellence & Transformation team that helps bring new products to market with a seamless service experience from day one. In this role, you will lead high-impact projects that improve operations, strengthen the customer experience, and help enable sales in a business contributing more than $350 million in revenue. This is an exciting opportunity to shape cross-functional initiatives, connect teams around shared priorities, and deliver measurable business value.

**What You Will Do**

+ **Lead** project charter development and project plans that define scope, timeline, budget, quality, risks, and stakeholder expectations.
+ **Own** the end-to-end project schedule by building detailed task plans, identifying critical milestones, and managing cross-functional dependencies.
+ **Drive** new product launch readiness initiatives that ensure service teams, processes, and tools are prepared to support customers at launch.
+ **Partner** ...