Job Description

• Support day-to-day operational and project-related activities for upcoming product launches and enhancements
• Assist in the development and updating of FAQ and Customer Service (CS) materials, including copywriting and translations
• Coordinate the collection of user feedback through surveys and user interviews, and consolidate insights for the team
• Support market research and competitor analysis to track industry trends and best practices
• Collaborate with cross-functional teams including product, operations, and customer service

Requirements

• Currently pursuing a Bachelor’s degree in Business, Finance, Economics, or a related field
• Strong communication and writing skills
• Detail-oriented with strong organisational and coordination abilities
• Analytical mindset with interest in market research and data
• Ability to work independently in a fast-pa...