Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Main Responsibilities

• Total client satisfaction.
• Project & service Coordination of all Customer Service issues within Convergint branch office and among Convergint colleagues.
• Monitor the quality of Convergint's services in your branch office.
• Documentation for clients, including Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.
• Coordinate projects according to schedule, economical...