Drive impactful contact center projects as a Programmer Analyst. Leverage your technical skills to support applications, manage vendor deliverables, and ensure compliance with banking standards.
As a vital member of the Contact Center Projects and Support team, you will contribute to technology initiatives that enhance client interactions. This role requires close collaboration with technology partners while managing the technical aspects of projects to meet business objectives. You'll play a crucial role in fostering a high-performance culture focused on inclusion and compliance.
Key Responsibilities:
• Support technical aspects of contact center solutions
• Manage and oversee vendor deliverables and project timelines
• Conduct systems analysis, development, and integration
• Ensure adherence to compliance and risk guidelines
• Champion a customer-focused and inclusive environment
Requirements:
• 2+ years of experience in software development
• Experience...