Title: Programme Officer

Reports to: Head of Study Programme

Salary: £28,000-32,000 dependent on experience

Contract type: Permanent, full time

Role Summary

The Programme Officer is responsible for supporting the Institute’s education team in the delivery of the MW study programme. This includes, but is not limited to, programme administration and communications, supporting accuracy of data and the CRM, and global wine logistics.

Key Responsibilities

Programme Administration

• Student communications: act as first point of contact for student questions, overseeing the education inbox.
• Finance: support across the team with tracking and raising invoices and purchase orders for all study programme activity.
• Programme calendar: ensure accuracy of programme calendar and other associated materials for delivery.
• Policies and processes: general administra...