Summary This position is in the Veterans Benefits Administration, San Diego Veterans Affairs Regional Office, Support Services Division, National Transcription Center; and serves as a Program Specialist responsible for administrative and technical work. The incumbent is responsible for managing the efficient, effective coordination and accomplishment of the planning scope, development, design and the Supervisory Office Automation Assistant caseload and the progress forward to claims resolution. Responsibilities The Transcription Program Specialist (TPS) works within the Support Services Division of the San Diego VBA Regional Office and is responsible for supporting Management and the Supervisory Office Assistant. Specific duties include: Responsible for the overall management control and execution of the office programs within the National Transcription Center (NTC). Provides advice and guidance to managers, staff and Veteran Service Organizations (VSO). Conducts quality assurance revi...