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• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Strategic Leadership & Governance; Manage program objectives, scope, and success metrics aligned with organizational strategy. Follow governance frameworks, support steering committees, and decision-making protocols. Provide executive-level reporting on program health, risks and issues
• Stakeholder Engagement & Relationship Management; Identify, analyze, and prioritize stakeholders. Develop and execute stakeholder engagement plans tailored to influence and expectations. Facilitate transparent communication and manage conflicts to maintain trust and alignment. 
• Program Planning & Delivery; Oversee integrated planning across multiple projects, ensuring interdependencies are managed. Drive accountability for milestones and deliverables across workstreams.
• Risk & Issue Manag...