Description
Amazon Japan is in one of its most exciting growth phases. We are expanding our core delivery station network at scale — and this year, we are also launching Quick Commerce and Sub Same-Day Delivery, two new businesses that will redefine speed and convenience for our customers. This means more stations, more complexity, and a greater need for operational excellence than ever before.

We are looking for a Program Manager to drive delivery quality improvement across assigned regions. You will work at the intersection of data analysis and field operations, partnering with site managers to identify issues, propose scalable solutions, and raise the quality bar across a growing network. The improvements you drive will have a direct and measurable impact on millions of customers.

You will be responsible for improving key delivery quality indicators — including on-time delivery rate and redelivery rate — across multiple delivery stations. Through large-scale dat...