Description
Position Overview
The Amazon Business Payments team supports Amazon's rapidly growing B2B business across North America, Europe and Asia. We are a key enabler of Amazon Business's growth and global expansion and have introduced many innovative payment products, including invoice payment financing, a small business co-brand credit card, and a distinctive paying experience which supports the unique needs of large enterprises with thousands of buying accounts, as well as small businesses with a single employee. We own the payment experience and the payment methods required to support every transaction on Amazon Business globally.
This position, as a Program Manager, is responsible for driving improvements to the payment customer experience for Amazon Business Japan. You will identify areas requiring service improvement from customer feedback and lead initiatives to address these challenges in collaboration with various domestic and international stakeholders. Addition...