A leading technology services company is seeking a production support specialist to provide L2/L3 support for Informatica and SAS Suite in a hybrid work environment. The ideal candidate should possess a Bachelor's or Master's degree in Engineering or a related field and have 3–5 years of experience in production support roles. Responsibilities include monitoring batch schedules, troubleshooting incidents, and collaborating with various teams to enhance operational stability. Strong ITIL process understanding and excellent communication skills are essential for success in this role.
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