Become a key player in application stability with Broadridge as a Production Support Analyst. Ensure seamless services for financial applications through your technical expertise and client liaison.
Broadridge is seeking a highly skilled Production Support Analyst to join the ASTRID team. This position demands a minimum of 5 years' experience in supporting client-facing applications in financial services. You will ensure performance and availability while handling incident resolution and proactive monitoring along with coordinating deployments.
Key Responsibilities:
• Provide advanced Level 2 support for production environments
• Lead application performance checks and system health analyses
• Manage environment configurations and deployments efficiently
• Serve as primary contact for application incidents and escalations
• Conduct root cause analysis for recurring issues
Requirements:
• Bachelor’s degree in Information Technology or related field
• ITIL v...