Product Support Specialist

Experience: 6+ years

Notice period: Immediate

Work Location: Delhi

Job Description:

This role will support the Product/Engineering team on requirements, work planning and product validation. The role will also handle product support queries from field teams in India and the US, ensuring timely coordination and resolution.

Key Responsibilities :

Translate high-level requirements into detailed user stories and acceptance criteria

Support Product Manager to maintain Jira tickets, ensuring proper tracking and updates

Support User Acceptance Testing (UAT) and validate feature readiness

Act as the primary point of contact for clarifying requirements with engineering teams

Iden...