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Product Support Specialist - Aviation IT (APAC)
Trax USA Corp.
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Fully Remote • Remote Worker - N/A, United States
Location
Fully Remote • Remote Worker - N/A
Posted
June 20, 2026
Commute
Local Area
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Job Description
Product Support Specialist - Aviation IT (APAC)
Fully Remote • Remote Worker - N/A, HKG
Description
Trax is hiring a Product Specialist to join our growing team in the APAC region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.
The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent commun...
Fully Remote • Remote Worker - N/A, HKG
Description
Trax is hiring a Product Specialist to join our growing team in the APAC region. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.
The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent commun...