Join the team. Make an impact.

The Role

Product specialists work with the product team to ensure excellent product delivery. They have a wealth of knowledge about a product or range, and also recommend improvements and identify opportunities. They should have strong customer service and analytical skills.

Responsibilities

Participate in user interviews, analyze feedback, and collaborate on reviewing product metrics to help the PO prioritize more effectively.

Identify and suggest product improvements based on Customer Journey mapping and Jobs to Be Done analysis.

Help the PO groom and maintain the product backlog, ensuring tickets are well-defined and ready for development.

Help the PO manage daily product-related incidents.

Help the PO resolve product-related questions from other teams such as CS, Marketing, Finance, and Sales.

Create prototypes for new features, collaborating with the Design team and p...