About the job Product Operations Associate
The Product Operations Associate will be working alongside Sales, Account and Product Managers and is expected to provide customer service, administrative work, and support to ensure the effective execution of customer objectives in sales, marketing and product support activities. He or she takes care of day-to-day activities servicing account holders.
Responsibilities
Assist the Team in customer satisfaction and retention by ensuring proper on-boarding of clients, getting clients feedback, addressing their concerns, and handling of clients additional requests
Assist in facilitating annual general meetings, conducts dry-runs and trainings among C-level executives/board members/ shareholders
Shape the flow and conduct of a clients annual general meeting with their knowledge of the product
Manage events and projects based on client needs, and scheduling meetings for in-depth discussions on requirements
Follow up pen...