Product Manager - UC and Contact Centre

Location: Remote

Salary: £60k

Role Profile

We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services.

Key Responsibilities

Own and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutions
Drive product innovation and lifecycle management from concept through to launch and optimisation
Monitor market trends, customer requirements, and competitor activity to maintain a competitive portfolio
Support pricing, licensing, and go-to-market strategy alongside Commercial and Sales teams
Build strong relationships with vendors and technology partners
Translate technical capabilities into compelling customer propositions
Work closely with Operations to ensure high service standards and successful delivery Skil...