Company Description

Pleased Technologies specializes in customer support, automation, and scalable service operations. By leveraging intelligent workflows, advanced analytics, and modern support infrastructure, the company enhances customer satisfaction and operational efficiency. Pleased Technologies is committed to delivering innovative systems tailored to improve outcomes for businesses and their customers.

Job Overview

We are seeking an experienced Product Manager to lead product strategy, growth, and commercial success for our SaaS platform. Reporting directly to the Head of Tech, you will collaborate closely with the Technical Directors, Project Manager, and engineering teams to define product requirements, prioritize initiatives, and ensure successful delivery.

This role combines product leadership, growth strategy, customer insight, and cross-functional collaboration. You will own key business outcomes including user acqui...