Location

Santiago, Chile

Employment Type

Full time

Location Type

Hybrid

Department

EPD

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer‑facing work actually succeed.

As the Product Manager for the Primary Channels team, you will be responsible for driving the strategy, roadmap, and execution of Front’s channel integrations (Voice, SMS, WhatsApp, Slack, etc.). You will collaborate closely with cross‑functional teams, including engineering, design, partnerships, data, and sales, to deliv...