Responsibilities:

Major activities Technical assist/Complaint handling. To be a knowledge repository, able to help in content development, new product training & technical assistance to the sales team & customers if necessary.

Track key performance indicators

Monitor metrics such as sales number, customer adoption rates, and user engagement to assess the product's success. Product Go-to-Market Strategy Develop launch plan, oversee product Marketing, manage product positioning. Analyze competitor landscape Identify and assess competitor offerings to ensure the product stands out and offers a unique value proposition.

Conduct market research

Understand customer needs, preferences, and market trends to inform product development decisions.

Make data-driven decisions

Utilize data insights to inform product roadmap updates, feature enhancements, and future product deve...