We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

**In this position...**

The Opportunity: In this pivotal role, you will work to improve warranty on 12V batteries by engaging the team in Ford’s World Headquarters Garage when management lease customers have issues and help guide resolution. Additionally, you will work with our dealer test & charging equipment supplier to improve the efficiency of their equipment and reduce un-necessary replacements. This role also requires engagement on benchmarking for LVPS (primarily LV batteries) and close work with our internal benchmarking operations as well as independent research.

**What you'll do...**

+ Dealership Test equipment:
+ Data Analytics & Strategic Reporting – cloud portal m...