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Product & Customer Support Executive
Datwyler IT Infra
๐
singapore, Singapore
Location
singapore
Posted
June 07, 2026
Commute
Local Area
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Job Description
Position Summary
The Product Executive is responsible for supporting the end-to-end lifecycle management of Datwylerโs core products and services. This role ensures product competitiveness, operational excellence, accurate documentation, and strong cross-functional collaboration across engineering, sales, operations, and global product teams. The position also plays a key part in enhancing customer experience through proactive postโsales support and effective stakeholder communication.
Key ResponsibilitiesA. Product Management & Development
- Support end-to-end product ownership for core products and services, focusing on continuous improvement of customer experience.
- Work closely with business stakeholders, including Management, Sales, Supplier Chain, Engineers to identify inefficiencies, propose improvements, and execute strategic product initiatives.
- Analyze product performance metrics such as turnover, prof...