Role Name: Prod Support
Location: Toronto days a week on site

Duration: Contract



JOB DESCRIPTION:



Monitoring and Alerting

Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users

Incident Response

Respond to incidents and outages diagnose problems and implement solutions to minimize downtime and restore service

Automation

Automate repetitive tasks and processes to improve efficiency and reduce manual effort

Performance Optimization

Identify and address performance bottlenecks to ensure systems run efficiently and effectively

Infrastructure Management

Manage and maintain the underlying infrastructure including servers networks and cloud resources

Capacity Planning

Plan for future capacity needs to ensure systems can handle anticipated workloads

Release E...